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Guide

What to ask before you sign anything

Every contractor will answer these. The differences between the answers are where the useful information is.

Or call (323) 328-8594
Guide7 sections1 min readBell Gardens, CA

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Get it looked at

Three questions, and up to three Bell Gardens contractors. Free either way.

Step 1 of 6

What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

Free, fast, and no obligation to hire anyone.

"What is your licence number, and who holds it?"

The follow-up matters more than the answer: does the entity on the licence match the entity on the paperwork, and is it active today?

"Who is actually doing the work?"

Ask how long this specific crew has worked together. Roofing companies keep their name and change their hands more often than most trades.

"What happens if the decking is rotten?"

You want a rate, not a reassurance. Some rot is likely on any older roof and the rate is the only thing that keeps that predictable.

"Can I see a job you finished five years ago?"

Anybody can show you a roof completed last month. A roof that has been through five winters shows how the edges, valleys and penetrations were actually detailed.

"What does your workmanship warranty cover, and for how long?"

Material warranties come from the manufacturer and are conditional on correct installation. The workmanship warranty is the contractor's own promise, and it is worth exactly as much as the company behind it.

"What underlayment, and how are the valleys done?"

A contractor who enjoys this question is usually the one whose roof lasts. A contractor who deflects it to brand names is quoting a different job.

In short

Write the answers down. Two weeks later, when the quotes have blurred together, the notes are what you will actually decide on.

Related questions

Why three quotes and not one?

Because one price tells you nothing. Three tells you where the middle is, and the outliers are informative in both directions — the very cheapest is usually leaving something out, and the most expensive should be able to say what you are getting for it.

Why does ventilation keep coming up?

Because a badly ventilated attic cooks the roof from underneath and takes years off it. Intake at the eaves and exhaust at the ridge, in balance. It is cheap during a re-roof and awkward afterwards.

How long should a roof last here?

Rated life and real life are different numbers. Here, ordinary rated life is a fair guide, provided the attic breathes. Ventilation and the quality of the installation move that more than the brand does.

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